Erk’s Werks Custom Software is a company dedicated to our clients, we strive to keep you happy!

Here are the policies we have in place to better serve you:

Fast Responses

If you leave a voice message or send us an email we will get back to you within 1 business day.

Great Support

There are lots of times throughout the lifetime of your project where you may need support and we will be there to assist you with whatever you may require.

• Erk’s Werks will be available to install your applications.
• Erk’s Werks can help setup the initial data to get your project running.
• Erk’s Werks will train you on how to use your applications.
• Erk’s Werks will be available if you have any questions pertaining to the current project.

If any issues are encountered that have been caused by a glitch in the software, we will debug and repair it free of charge.

Keeping the work local

Erk’s Werks Custom Software will not outsource any work outside of Canada.

As a proud Canadian company, Erk’s Werks strongly believes in keeping business here, especially during these hard economic times. If you decide against using Erk’s Werks please consider another Canadian company.

Real People

At Erk’s Werks Custom Software, we don’t have any automated phone systems we feel that our customers receive better support and responses this way.

Giving Options

We know that options are always a good thing. With software, there are always alternative ways to achieve the same results. We will present you with options to make sure you know how your project can be done and how it can be done differently.

Building YOUR Project

Not all custom software providers are interested in meeting their clients’ exact requests. Rather than meeting their expectations, they often suggest changes that make the project easier for the developer and include many workarounds for the clients.

We want to build you an application to your exact specification and eliminate all workarounds to make every process as simple as possible.

Give us a call today to see how we can increase your productivity!

(204) 990-1521
info@erkswerks.com

Tags: canada, canadian, Erk's Werks, options, policies, satistfaction, speed, support

This entry was posted on Thursday, July 2nd, 2009 at 12:18 pm and is filed under About Us. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.